In our complex and accelerated world, e-commerce in connection with city logistics in particular is playing an increasingly important role. Urbanization is growing and city logistics is currently confronted with major challenges that make it necessary to adapt. Furthermore, e-commerce is growing very strongly and results in high parcel volumes. At the same time, the willingness of customers to wait for goods tends to decrease.

In the panel, selected challenges will be examined in more detail and possible solutions with best practise examples will be presented. Specifically, topics such as traffic congestion, delivery restrictions, cost pressure, staff shortages, consumer behaviour, the environment and new delivery concepts with micro-hubs and cargo bikes will be discussed. If we look at the entire supply chain of a product from the warehouse to the customer, in many cases over 50 percent of the transport costs are incurred in the last few kilometres.

Speakers

Claes Lindgren

Head of Customer Fulfillment

IKEA

Wolfgang Grausenburger

Head of Marketing Department

Post AG

 

 Jürgen Bauer

Member of the Board

Gebrüder Weiss Gesellschaft m.b.H.

 

Davor Sertic

Chairman of the Transportation and Traffic Division

Vienna Chamber of Commerce

Rainer Schwarz

Managing Director

DPD Austria