TIACA Publishes Landmark White Paper on E-Commerce: Charting a Roadmap for the Future of Air Cargo
- barboraarendasova
- Aug 22
- 2 min read

The International Air Cargo Association (TIACA) has today released its first-ever white paper dedicated entirely to e-commerce, E-Commerce: Opportunities & Challenges, offering an unprecedented global perspective on one of the fastest-growing and most transformative forces in the air cargo industry.
By the close of 2024, e-commerce accounted for approximately 20% of global air cargo volumes, with forecasts predicting these volumes could double within the next decade. This rapid growth, accelerated by COVID-driven shifts in consumer behavior, has reshaped supply chains, created new business models, and revealed gaps in regulation, standardization, and infrastructure.
Developed by TIACA’s multi-sector E-Commerce Task Force – comprising airlines, airports, ground handlers, technology providers, freight forwarders, and industry analysts – the white paper examines the sector’s most pressing challenges and opportunities, from safety and customs management to harmonized data standards, sustainability, and innovation.
“E-commerce is not just a new cargo product – it’s a paradigm shift in how the air logistics sector operates. This white paper provides actionable policy recommendations, industry best practices, and a collaborative roadmap to ensure that we as a global community are ready for the next phase of growth.” said Steven Polmans, Chair, TIACA
The 16-chapter report explores critical areas including:
Market Outlook– current trends, future growth projections, and trade lane shifts.
Safety & Security– addressing lithium battery risks, cyber threats, and regulatory harmonization.
Customs & Border Management– enabling efficient clearance while combating fraud and misdeclaration.
Process Simplification & Data Harmonization– creating interoperable systems to improve transparency and efficiency.
Airline, Ground Handler & Freight Forwarder Challenges– adapting operations to smaller, higher-frequency shipments.
Final-Mile & Reverse Logistics– integrating new technologies and sustainable practices.
Innovation & Sustainability– leveraging AI, drones, and green technologies to meet environmental targets.
“Our industry is at a crossroads. By embracing digitalization, innovation, and cross-sector collaboration, we can transform e-commerce air logistics into a safer, greener, and more efficient ecosystem,” added Nikolai Schaffner, Swissport co-Chair of TIACA’s E-Commerce Task Force
Image source: tiaca.org